Returns and reprints

We want the wall to look the way you pictured it.

  • Unused panels: return them within 30 days of delivery, unused and in the original packaging, for a full refund of the panels. You pay the return shipping.
  • Damaged or defective: if a panel arrives damaged or with a print defect, we reprint it free. Send a photo within 30 days; you do not need to send it back.
  • Final sale: samples and custom sizes cannot be returned.

How to start a return

Email hello@hazelhollowwalls.com with the email you paid with and the panels you are sending back. We reply with the return address. Refunds go back to your original card or wallet through Stripe within 5 to 10 business days after the panels arrive.